This page explains clearly how 888a collects your personal information, what it is used for, and how it is kept secure. Reading this policy will show you just how seriously we take the trust you place in us.
By creating an account on 888a or using the platform, you are considered to have read and agreed to this Privacy Policy. Please read each section carefully.
Who this Privacy Policy applies to and why it matters
888a is an internationally licensed online gaming platform serving millions of users across Bangladesh. We believe your personal information belongs to you alone — it is not a commodity to us, it is a trust.
In this Privacy Policy, 888a clearly sets out what information is collected from you, why it is collected, where it is stored, and when it may be shared with third parties. This policy applies to 888a's website, mobile app, and all services provided through any digital channel.
888a's Privacy Policy is built to meet international data protection standards. We always follow a data minimisation principle when collecting member information — meaning we collect only what is strictly necessary, nothing more.
If you have any questions about this policy, feel free to reach out to our support team at any time. We are always ready to assist you in Bengali.
This Privacy Policy is written in Bengali so you can read and understand it yourself. In the event of any conflict with the English version, the English version shall prevail.
Information collected from registration through platform use
888a collects two types of information from you — what you provide directly, and data generated automatically as you use the platform. Full details are outlined below.
Information you provide directly:
Automatically collected information:
888a does not collect your precise GPS location. Only a general geographic location (such as Dhaka or Chittagong) is derived from your IP address, and this is used solely for fraud prevention.
A clear description of the purpose and use of collected data
888a uses your data only for specific, legitimate purposes. No information is stored or processed unnecessarily. The list below clearly outlines every purpose for which we use your data.
| Purpose of use | What data is used | Legal Basis |
|---|---|---|
| Account creation & management | Name, mobile number, email | Contractual obligation |
| Identity Verification (KYC) | NID/passport, date of birth | Legal obligation |
| Payment Processing | BKash/Nagad number, bank details | Contractual obligation |
| Fraud and misconduct prevention | IP, device, and transaction data | Legitimate interest |
| Customer Support | Support messages, account information | Contractual obligation |
| Personalised offers & bonuses | Gaming history, preferences | Consent |
| Responsible Gaming Monitoring | Bet type, time & amount | Legal obligation |
888a never sells your information to advertising companies. Promotional emails or SMS are sent using only your own data, and you can opt out at any time.
When and with whom information is shared
888a never sells your information. That said, operating our services sometimes requires sharing certain data with specific third parties — and in every such case, we do so under strict confidentiality agreements.
Data sharing scenarios:
What we never do:
Under international Anti-Money Laundering (AML) regulations, 888a is legally required to report suspicious transactions to the relevant regulatory authorities. This is not a discretionary decision — it is a requirement under international law.
How 888a keeps your information secure
888a follows the highest industry standards to protect your personal data. Beyond technical safeguards, our internal policies ensure that even our own staff cannot access your information without a legitimate reason.
Technical security measures:
888a's servers are hosted in secure data centres with strictly controlled physical access. Data is backed up regularly to prevent loss in the event of any technical issues.
No 888a staff member will ever ask for your password, full card number, or bKash PIN. If anyone requests such information, report it to us immediately — it is fraudulent.
How 888a uses cookies
888a's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience. We use the following types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain 888a features.
What you can do to manage your own information
888a believes you should have full control over your own information. That is why, in line with international data protection laws, we provide you with a number of rights.
To find out what personal information 888a holds about you, submit a request to our support team. A complete summary will be provided within 30 days.
If your profile contains incorrect information, you can request a correction. Submit your request with valid supporting proof and it will be updated within 7 business days.
After closing your account, you may request that your data be deleted. Everything will be removed except information we are legally required to retain.
You can object to your information being used for marketing purposes. Let our support team know and email/SMS marketing will be turned off.
You may request a copy of the data we hold about you in a machine-readable format.
You may request that the processing of your data be temporarily restricted while any dispute is ongoing.
To exercise any of the rights above, email us at support@888a.site or reach out via live chat. We are obligated to respond within 30 days.
Data retention policy & storage timeframes
888a does not retain data longer than necessary. Each category of information has its own defined retention period, determined by legal requirements and business purposes.
Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified in any way.
Self-exclusion and gaming limit data is retained for a longer period to ensure the same member can be protected in the future. This is done entirely in your interest.
Privacy Complaints & Update Notices
For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact the 888a data protection team. We are obligated to respond within 30 days.
888a may update this Privacy Policy at any time. Members will be notified of any significant changes via email or in-app notification. Continued use of the platform after such changes constitutes acceptance of the updated policy.
If you believe 888a has misused your information and the issue remains unresolved even after contacting us, you have the right to file a complaint with the relevant regulatory authority.
888a proves through action — not just words — that your privacy is our highest priority
Every piece of your data and every transaction is protected by 256-bit SSL/TLS encryption — the same standard used by international banks to secure their customers' information. Logging in to 888a means you are covered by the highest level of security available.
888a does not sell your personal information to advertisers or any third party. Your data is used solely to provide you with our services — that is 888a's commitment.
888a fully upholds your rights to access, correct, delete, and object to the processing of your data. Simply send us an email with your request and we will take care of it.
888a's systems are regularly audited by independent third-party security experts. Penetration testing and vulnerability scanning are conducted to identify weaknesses and address them promptly.
Unsubscribing from marketing emails, requesting a copy of your data, or deleting your account — you can do all of this yourself. 888a treats you as the true owner of your information.
888a's Privacy Policy is written in plain, straightforward language so you always know what you are agreeing to. If anything is unclear, we are always happy to explain.
Questions our members ask most